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Troubleshooting - Grill won't get hot

Help Center - Troubleshooting

Grill won't get hot

The first thing to check is the venturi tubes. See our How to Clean Venturis page.

If that doesn't do the trick, here are some other common causes:

Venturi tubes not properly seated over valve orifices - Realign/engage gas valve with venturi tube.

Burner ports blocked - Clean/replace burner.

Poor combustion - Adjust air shutter.

Inadequate gas pressure - Contact gas supplier for assistance.

Incorrect orifice/valve setting.

Gas leak - Perform leak test.

Regulator not fully tightened into cylinder - Hand tighten fully (POL requires wrench).

NOTE: The information provided on this site is for reference only. Always consult your grill owners manual and manufacturers specifications before attempting any repairs. Read and follow manufacturer’s instructions. Use only in compliance with applicable codes. When in doubt, contact the grill manufacturer or your local gas company.

WARNING: When improperly installed, repaired, or operated, gas grills can be dangerous. If you are not comfortable replacing parts, we recommend you contact a local gas appliance service company for assistance.